Robert Domagala from ReturnBear

With people buying things increasingly online the back end logistics required for not only shipping product out to consumers but then receiving back returns can be a nightmare for SMBs - that's where ReturnBear comes in. This Canadian company helps sellers manage their product returns; with central product drop depots in shopping malls and much more - including product sorting and re-packacking to speed up the path to resale.

For this, the 45th episode of StartWell's podcast, Qasim Virjee sits down with Robert Domagala - the Head Of Business Development & Marketing at ReturnBear.

READ MORE: https://startwell.co/blogs/the-startwell-podcast/robert-domagala-on-why-eretailers-need-product-return-solutions

LISTEN / SUBSCRIBE TO THE PODCAST Apple Podcasts: https://podcasts.apple.com/ca/podcast/the-startwell-podcast/id1391959054 Spotify: https://open.spotify.com/show/4m6yuRXZHNYQ2QxrFfj7ag?si=fiH1LIydTXCSWD3jUwfing YouTube: https://www.youtube.com/playlist?list=PLNSlT8MChO5IKqmzL0-wx2-yw3WxXjLC2

The StartWell Magazine: https://startwell.co/pages/magazine

CHAPTERS Introductions (0:00) Career growth and industry evolution in tech. (2:31) Customer product returns and their impact on e-commerce brands. (5:28) Making returns more convenient for customers. (11:55) Commercial real estate and retail partnerships. (14:57) E-commerce fulfillment and returns in Canada. (17:24) E-commerce returns and their impact on retail. (23:31) Retail frustration with Apple store experience. (27:47) Retail return experiences and in-store technology. (31:06) Optimizing logistics and return processing for e-commerce. (37:49) Optimizing return shipping and processing for e-commerce. (40:28) Streamlining return process for e-commerce brands. (43:53) Childhood memories of mail-order shopping. (50:38) Building a successful e-commerce brand. (53:46)

CONNECT WITH STARTWELL & QASIM VIRJEE (HOST) Website: https://startwell.co Instagram: https://www.instagram.com/startwellco LinkedIN: https://www.linkedin.com/in/qasimvirjee/

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ABOUT "The StartWell Podcast" - Perspectives from innovative business leaders All episodes: https://startwell.co/blogs/the-startwell-podcast

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